A new chapter in CTRM
During Commodity Trading Week Europe 2026 at Stamford Bridge Stadium in London, DycoTrade and Publicis Sapient hosted an exclusive lunch & learn session, bringing together over 80 industry professionals to explore the future of Commodity Trade & Risk Management (CTRM).
Led by Ben van der Laan, CMO at DycoTrade, and Tom Jenden, Director TRM at Publicis Sapient, the session, “Unlocking Agentic Intelligence in the Next Era of CTRM”, focused on how organisations can evolve their CTRM landscape through intelligent, AI-driven innovation.
CTRM evolution: From systems to intelligence
A key theme emerged throughout the discussion:
‘’The future of CTRM is not a big-bang replacement—it’s an evolution.’’
Rather than replacing existing systems, organisations are increasingly building on their current foundations by enhancing capabilities step by step while maintaining operational stability.
This evolution is driven by the rise of Agentic CTRM, where intelligent agents augment human decision-making, automate processes, and enable more adaptive and responsive trading environments.
Building on a strong foundation
The session highlighted the importance of a unified and scalable platform as the starting point for any AI strategy for a commodity trading company.
By combining:
- Microsoft Dynamics 365 as the enterprise backbone
- DycoTrade’s end-to-end CTRM capabilities
- Publicis Sapient’s AI, Copilot, and Decision Intelligence
organisations can create a connected ecosystem that supports trading, risk, operations, and finance across the entire commodity lifecycle.
This integrated approach enables businesses to unlock insights faster, improve operational efficiency, and scale innovation without disruption.
From Systems of Record to Systems of Action
As CTRM continues to evolve, its role is expanding beyond traditional transaction management.
Agentic CTRM introduces:
- Real-time, AI-supported decision-making
- Intelligent automation across operational workflows
- Actionable insights generated directly from business data
This shift transforms your CTRM system into active drivers of performance, supporting organisations in navigating increasingly complex global markets with greater agility.
Driving practical impact
Throughout the session, the focus remained on tangible outcomes, showing practical use cases such as;
- Vessel Update Agent – supporting the user in fast and accurate responding to changes in the logistic planning.
- Business Insights – how agents can facilitate to ‘talk to’ and question your data in already advanced reporting, and have agents signal trends and discrepancies and advise on possible next steps.
- Supplier Communications Agent – showing live how an email from a supplier can automatically be translated into a suggested change, ready for the user to be accepted and then executed by the agent.
- Inventory Logistics Agent -how an agent can do the heavy lifting for you when you need a real-time overview of the inventory position of a specific product across all warehouses, transports and future contracts.
The use cases demonstrated how intelligent agents can:
- Enhance trading and risk workflows
- Improve visibility across the lifecycle
- Reduce manual effort and dependency on specialist knowledge
and translate directly into measurable business impact for faster decision-making, improved efficiency, and stronger operational resilience.
Collaboration to accelerate innovation
The collaboration between DycoTrade and Publicis Sapient reflects a shared vision:
To help commodity trading organisations move from ambition to execution.
By combining deep CTRM expertise with advanced AI and digital transformation capabilities, the partnership enables commodity trading companies and commodity-intensive corporates to adopt innovation in a practical, incremental, and scalable way.
Agentic CTRM starts now
With strong engagement from attendees and lively discussion throughout the session, one thing is clear:
The shift to Agentic CTRM has already started, and the first step is to align your underlying software stack. Microsoft is paving the way for its customers, ensuring a single source of truth data and advanced ‘out of the box’ agents. 
Dynamics 365 Finance and Supply Chain Management supports global finance, logistics, compliance, data connectors, and security for Agentic CTRM.
DycoTrade CTRM adds deep commodity trading insights and processes embedded across front-to-back workflows.
Copilot and intelligent agents enable natural-language interaction and continuous risk monitoring in daily workflows.
Organisations that take a step-by-step approach to building their existing systems while embracing intelligent innovation are best positioned to lead in the next era of commodity trading.
DycoTrade and Publicis Sapient will guide you there!
For more information, please reach out to Ben van der Laan
