DycoTrade Managed Services
When choosing a software solution for the backbone of your operation it is crucial that for the years after implementation and GoLive, your people are supported when they have questions, need training, get new releases (with new functionality!), etc. DycoTrade’s Managed Services is a team of highly trained and experienced software consultants that have the full expertise to provide you with national and international support.
But a SaaS solution is more than just your CTRM solutions. Our Managed Services department also provides support and service for you to ensure continuity for your Application and IT landscape to;
- protect your business
- improve organizational performance
- make use of the functionality & best practices of a new, market conform, standard solution for business process support & daily operations
- support organizational changes (e.g. adding/changing sectors, countries, propositions)
- increase efficiency, effectiveness, and added value of primary- and financial processes
- make use of a digital working environment fitting goals, now and in the future, in terms of flexibility and scalability (Sectors, countries, experts & personnel)
With 4 releases per year, you are supported with expert advice and information on new functionality, additional modules, and the ever-changing compliance landscape due to local and international legislation.
You will work with predictable support costs captured in a Service Level Agreement (SLA) that completely eases your concerns.
